No need to worry if you see the message “Check Ethernet Cable” on your Orbi 960 meshes WiFi setup. There are easy ways to fix this problem. We explain easy steps to fix this issue in this blog post. We’ll also show you how to set up your Orbi 960 and modify Orbi login settings so that everything works well.
Usually, this message shows when the Orbi 960 router or satellite cannot find an Ethernet cable connection. A loose wire, a broken port, or a modem issue could cause this. The good news is that you can fix this problem yourself; no sophisticated technology knowledge is required.
First, make sure that the cables that connect your router and modem are tight.
The “Check Ethernet Cable” message can be fixed with this easy step.
Sometimes this problem is solved by restarting the router or modem.
This power cycle often helps reset the connection between the devices.
If you are still having problems, make sure that you have set up your Orbi 960 properly.
Remember, a correct Orbi 960 setup is key to a stable internet connection.
Many times, there can be issues with the modem. You news to check these settings:
In that case, contact your ISP to check for service outages or modem faults.
Factory Reset Orbi 960 if none of the above troubleshooting helps.
Now, go through the Orbi login setup again:
Make sure to check the Ethernet cable again while setting up.
Outdated firmware can cause connection problems. Make sure your Orbi 960 is using the latest firmware.
Always keep your device updated to prevent issues in the future.
Here are some easy and additional tips, use these tips to keep your Orbi connection stable.
To fix the problem and get your connection back, follow the above steps. Make sure that the Orbi 960 is always set up properly, and make sure that the firmware is always up to date.
Also, don’t forget to log in to your router regularly to check the system status. Repeating the Orbi login setup process after a reset is also a key step to make everything work smoothly again.
If the modem is working properly with other devices, the problem can lie with the Ethernet port of the Orbi or its configuration. The Ethernet port of the modem can be faulty. You might alternatively run the Orbi again to begin the configuration procedure from scratch.
CAT5e or CAT6 Ethernet cord should be used to link the devices. These cables let you connect to the internet quickly and reliably.
Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.
