February 10, 2024 / Morris Norman

Ring Doorbell Won’t Connect to WiFi Mesh Network?

One of the best ways to monitor visitors or anyone who’s at your doorstep is to install a Ring Doorbell. The smart doorbell lets you see, hear and talk to the visitors. It needs a stable internet connection to operate. Are you having trouble connecting your Doorbell to the internet? Stop worrying and fix the WiFi connection error with the help of this piece of writing. This guide comprises all the possible fixes to troubleshoot the problem. In case your Ring doorbell won’t connect to WiFi, then use the fixes discussed in this write-up and make the connection without getting stuck.

Ring Doorbell Won’t Connect to WiFi by Orbi: Fixed!

Several reasons can affect the connection between the Ring doorbell and Netgear Orbi router. This section helps you to understand the causes along with the relative fixes.

Reason 1: Poor Signal Strength

Your Orbi router might not be able to provide the Ring Doorbell with adequate and reliable internet signals. Hence the Doorbell is having trouble connecting to the internet.

Solution: Fix WiFi

There can be different reasons for this. Use these solutions now:

Check that the Orbi router is powered up completely with a consistent power supply.
Try connecting other devices to Orbi’s network to ensure that it is working properly.
See that the router and the modem are well connected. Replace the LAN cable connecting them.
Make sure that the Ring Doorbell is in a place that’s within the network range of the router.
Reduce signal interference by removing electronic devices and home appliances from the vicinity.
Remove obstacles by ensuring that walls, heavy furniture, cabinets etc. are not blocking the WiFi signals.
Update the Netgear Orbi router by logging in and installing the latest firmware.

Reason 2: Incorrect WiFi Password

Ring Doorbell won’t connect to WiFi if you’re using an incorrect WiFi password or are making mistakes while entering the password to join the network.

Solution: Use the Right WiFi Password

You got to use the correct WiFi password to connect your Ring Doorbell to Orbi’s network. Maybe you or someone else updated the router password and you’re still using the old one. Confirm the password before trying to use it to join the network. Also, refrain from making any typing mistakes while inserting it in the right place.

Reason 3: Incompatible WiFi Network

Not all Ring Doorbells are compatible with a 5 GHz network. Orbi routers are dual-band and if you’re trying to connect to a 5 GHz network, then you’ll face issues.

Solution: Switch the Network Band

Make sure that your Orbi router is broadcasting both network bands. Check this by reaching the admin dashboard after doing the Orbi login. We suggest you try connecting a 2.4 GHz network first. If this connection fails then try using the other band which is a 5 GHz network. Here are the steps that you can put to use on your Ring app to connect to other network:

Run the Ring app on your phone.
On the top-left corner, tap on three dots.
Next, tap Devices.
Choose the Ring Doorbell that you want to connect to the internet.
Tap on the Device Health option now.
Select Change Wi-Fi Network and select the desired WiFi band by selecting the correct SSID.

Reason 4: Using Wrong WiFi Channel

You might be using a crowded channel on your Netgear Orbi router which is why Ring Doorbell won’t connect to WiFi.

Solution: Change the WiFi Channel

You are suggested to change the wireless channel and choose the one that’s less crowded to avoid network interference. Use the Netgear Orbi app to change the channel on your Orbi using the steps given below:

Connect your phone to the Orbi’s network.
Run the Orbi app now.
Use the admin details to log in.
In the settings, select Wireless.
Under 2.4 GHz or 5 GHz network, select the number from the Channel menus.
After selecting the desired channel, tap Apply.

Reason 5: Technical Glitches

Sudden power or internet outages can result in glitches in the devices. This can affect the network connection. The same may be the reason why you can’t connect your Doorbell to WiFi.

Solution: Restart the Devices

A simple restart process is sufficient to give your network connection a fresh start by removing the glitches. To restart the devices, follow these steps:

Switch off the Netgear Orbi router and unplug it.
Go to the Ring app and tap on Menu.
Select Devices and then choose the Ring Doorbell that you wish to reboot.
Tap on the Device Health tile and tap on Reboot this Device.

Reason 6: Incorrect Configuration or Unknown Reasons

Due to a system update or any other reason, the configurations on your Ring Doorbell might get corrupted.

Solution: Reset Ring Doorbell.

Resetting the Doorbell is the last resort that can help you in the event you can’t get it connected to WiFi by any means.

Remove the Ring Doorbell by undoing the security screws.
Press the orange Setup button on the doorbell. Hold the button for about 10 seconds.
The LED on the Doorbell will flash and then turn off when the device is reset.

In the End

Resetting erases all the customized data from the Ring Doorbell. Saved settings and passwords will be wiped off. Give your device a new start by setting it up from the very beginning once again. We are hoping that Ring Doorbell won’t connect to WiFi will be a thing in the past after you have applied the fixes suggested in this guide.