If the Xbox won’t connect to Orbi WiFi but everything else does then reading this post is recommended. Xbox is a gaming console that needs an internet connection to work. You need to connect it to your WiFi router first. Recently an Orbi user reported that Xbox can’t connect to WiFi router by Orbi.
This is a common scenario that many users have also come across. Resolving the issue is a straightforward process. This post is jotted down compiling the best troubleshooting tips for Xbox WiFi connectivity issues. Let’s head to the solutions right away.
But before trying anything else, you must give a shot at the versatile solution i.e. restarting the devices. This simple process works like a charm to eliminate technical glitches and give network connection a push.
Soon after the devices boot up properly, try making a WiFi connection. If Xbox can’t connect to WiFi even now, then try the hacks given below.
There are two possibilities, either you are trying to connect the Xbox console to Orbi WiFi for the first time or the WiFi was connected but now it stopped working. The second scenario usually happens after a power failure or system update. Whatever may the case be, the solutions listed ahead will help you out.
Give the network connection a quick restart by forgetting the wireless configurations of Netgear Orbi on the Xbox console. Go to Settings and in the Network Settings, clear WiFi network configurations. After some time, try to join the Orbi WiFi once again,
Xbox can also connect to WiFi router using a wired connection. Try making an Ethernet connection now to see if this works or not. Get hold of an Ethernet cable and insert one of its ends into the Orbi router and the other end into the port on the back of the Xbox console. If the wired connection is successful then getting a pending update done on the Orbi could resolve the wireless connectivity issue.
An outdated firmware installed on the Orbi can stop the WiFi connection. Use the Orbi login credentials to access the web UI on a browser or use the Orbi app to get your WiFi mesh system up to date. Try making the wireless connection once the Orbi is updated to the most recent version.
Test the network connection on Xbox now. You will get to know if there’s an error in the connection. To perform the test, go to Profile & system > Settings > General > Network settings > Test network connection. If any third party headset or other accessory is causing an interference (using the same frequency) then you will get an error message. Disconnect that accessory. If there’s another error message that you receive, then try the solutions accordingly. You simply need to follow the prompts.
If the Network test is successful, you should be able to connect your Xbox to Orbi WiFi.
WiFi interference occurs when there are other devices that operate on the same frequency as the Xbox. Interference can also be caused by electromagnetic waves. You need to make sure that devices like microwaves, ovens, ACs, cordless phones, baby monitors, etc are placed away.
The WiFi signals are also affected by reflective surfaces like heavy mirrors, glass, etc and absorbents like heavy building materials, concrete walls, large water bodies etc. Change the placement of the Xbox console accordingly and ensure that it stays within the range of the Orbi device.
Check MAC filtering on the Orbi router. MAC filtering can stop unauthorized network access and prevent the Xbox console from getting connected to WiFi. In case MAC filtering is enabled, then add the Xbox console IP to Orbi’s authorized list. You can also turn off MAC filtering on the Orbi router.
Netgear Orbi security systems can also be a reason why Xbox can’t connect to its WiFi. Try turning off the Netgear Armor temporarily using these steps:
There’s a possibility that another WiFi network nearby is broadcasting on the same channel thereby causing WiFi interference. Also, if you are using a channel that’s overcrowded, you’ll have trouble connecting to Orbi’s WiFi. Try to change the wireless channel on the Orbi now and then see if this helps you out.
If your Xbox can’t connect to WiFi mesh network by Orbi, then applying the solutions discussed in this post will prove to be useful. We are expecting that at least one out of a number of solutions listed above have resolved the WiFi connection error and now you can enjoy playing games using your Xbox console.
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