“No Internet” error pops up on your Orbi, it can feel more like a tech nightmare. Don’t worry! This blog post is your lifeline. We’ll explore the reasons why your Orbi might be struggling with your high-speed connection and, more importantly, provide you with clear, step-by-step solutions to restore your internet bliss.
For power cycle your device, unplug the power cables from your modem and your Orbi router. Wait for at least one full minute to ensure all residual power is drained.
Plug the power cable back into your modem and wait for it to fully boot up and show a stable internet connection (the lights should indicate this). Plug the power cable back into your Orbi router and wait for it to boot up. If you have satellites, power them on one by one after the router is stable.
Make sure cable from your modem’s 2.5Gbps port is connected to the WAN port of your Orbi router. This port is usually a different color (often yellow) and may be labeled Internet or WAN.
Standard Cat 5 or even Cat 5e cables are not guaranteed to handle 2.5Gbps speeds reliably. Replace all Ethernet cables in the connection path (modem to Orbi router) with Cat 6 or higher-rated cables. These are designed to handle higher bandwidth and reduce interference.
Also, examine the Ethernet cable and make sure there are no cuts on it. It there are any cuts, use another cable to connect the Orbi devices.
Outdated firmware can contain bugs that affect compatibility with high-speed connections. So, update the firmware of the Orbi via web-interface using these instructions:
Reconfiguring the device can resolve the problem as well, so try these below written pointers to reconfigure the Orbi network.
A factory reset can sometimes resolve persistent configuration issues.
By diligently working through the troubleshooting steps outlined, you empower yourself to identify and resolve the bottleneck, ultimately unlocking the full potential of your Orbi mesh system and enjoying a stable, high-speed internet experience. Hope the issue is resolved by above provided troubleshooting tips and solutions.
To connect devices through Ethernet cable you have to plug a pair of it to the router’s WAN port and modem’s LAN port. To connect the satellites, plug it in to the satellite port and router’s LAN port.
Open and access the Orbi app on your phone. Locate and open the Wireless Settings. select any of the channels and enter the require details and click SAVE.
Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.
