January 12, 2023 / Morris Norman

Why is My Orbi Purple? Can You Help Me Fix It?

Although the Orbi mesh WiFi system is known to blanket every corner of the house with a lightning-fast internet connection, however, the internet experience might get ruined in some circumstances. Recently, our experts came across a Netgear Orbi user stuck in such a situation. He said, “My Orbi was working fine for a week and out of nowhere it started showing purple light. Why is my Orbi purple? Is there something wrong with my router? What can I do to resolve it?”

Our team solved the query intelligently and made his device up and running perfectly. But, considering the fact that there are millions of Orbi users out there, this post has been penned down. So, in any case, if you are also facing the Orbi purple light issue with the WiFi router, this write-up will be your one-stop solution. Read on.

Reasons Why is My Orbi Purple

If you become witness to the Orbi purple light on your WiFi router, then your router is trying to convey a message that it is unable to connect to the internet. In that case, performing Netgear Orbi firmware updates and many online tasks becomes a thing next to impossible for you. You might also raise a question why is my Orbi purple if there is no or poor sync between your WiFi router and satellite? But, why are these messages being conveyed to you, a few points mentioned below will help you find out:

  • A network issue has occurred from the side of your Internet Service Provider
  • The internet or Ethernet wire connected to your Orbi mesh router is damaged
  • No. of devices accessing your Netgear Orbi network has exceeded the factory set value
  • Some technical bugs are forcing you to think about why is my Orbi purple
  • The distances separating your Orbi devices and modem are inaccurate
  • You haven’t connected the Ethernet cable properly to the ports of your WiFi devices
  • WiFi blockages are yet another reason behind the Netgear Orbi purple light issue

So, these were the potential causes forcing you to ask why is my Orbi purple and how to resolve it. Now that you are well aware of them, it is time to head over to the troubleshooting section and make things fine.

How to Fix Why is My Orbi Purple Issue?

Before giving a shot at any of the hacks mentioned below, make sure that your Orbi WiFi router is receiving an adequate amount of power supply from the socket. The reason being, fluctuation in the power can also create a disconnection between the Orbi devices (router and satellite) thereby causing the Orbi purple light issue.

  • Contact your ISP to check if there’s an internet outage in your locality. If it is, then wait patiently and verify if the purple light problem with the Orbi router fixes after resolving the internet issue.
  • Consider examining the Ethernet and internet cable connecting your devices (Orbi router and modem). Just in case you see cuts on any of these, your next step should be to discard the respective cable and replace it with a new one.
  • Do not think why is my Orbi purple if there are too many devices accessing the network of your mesh system. Instead, focus on decreasing the quantity of those devices. This thing needs to be paid attention to in the future too.
  • Minor technical bugs are a part of the networking realm and it is normal for an Orbi router to come across them. Thus, to fix the Orbi purple light issue, consider restarting your wireless router.
  • Bring your Orbi router close to the host access point (modem). However, in that case, you should not ignore the distance separating your Orbi satellite from the router. The router needs to be within the range of the modem and satellite.
  • Using a non-damaged Ethernet cable is a great initiative for connecting your devices. But, don’t you think that the connection must be finger-tight at the ports? Otherwise, no matter what you do, the thought “why is my Orbi purple” will surely keep scaring you.
  • The Orbi purple light issue can also be resolved by removing WiFi blockages from the path of the router’s wireless signals. With that said, you are not allowed to place your Orbi near EM waves emitting devices and lustrous surfaces.

Briefly to Conclude

We are hopeful that you have got relevant answers to the question “why is my Orbi purple and how to fix it?” You learned that with the Orbi purple light issue, your router tries to indicate the internet or syncing problem. Although the information mentioned in this post will help you resolve the purple light problem with your Orbi router, however, if you are still stuck in the same mess, it means you need the help of a profound expert. In that case, look no forward than our technical team. They are always available to help Orbi users.

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