The dire need of lightning-fast internet connection throughout the home has made many people invest in Mesh system by Netgear. Orbi mesh WiFi system is becoming people’s favorite due to its terrific performance. Even the best devices can be troublesome at times. Right? Recently came across an issue reported by an Orbi user. Read ahead about the Orbi satellite offline issue and its fixes.
Netgear Orbi system worked fine and all of a sudden, one of the Orbi satellites went offline. The Power LED on it is on but there’s no light on the Ring LED. Tried powering it down and powered it up but nothing helped. The Orbi satellite shows the status as offline on the Orbi app- Orbi user.
The next section covers the solutions that have helped the user get rid of the issue. The Orbi satellite was up and running in no time. Let’s begin.
Before you give a shot at the troubleshooting steps, try checking on the web interface of the Orbi system, the status of the Orbi satellite. Perhaps the Orbi app is showing it as offline but it appears online on the web interface. Access the Orbilogin page using orbilogin.net on a browser and use the admin details to log in. Check the satellite’s status here. Is it offline here as well? Try the hacks given below:
Give your network connection a new start. Power cycling the network is what you should do now. Any pending updates also get a new push this way. To power cycle, use these steps:
Check its status in the Orbi app or web interface and see if the Orbi satellite still appears offline.
Recent firmware updates are bringing some random changes to the Orbi satellite. If you’ve updated your satellite recently or due to automatic firmware updates, the Orbi satellite offline issue might appear. Many users have reported coming across similar concerns after their Orbi devices are updated.
If this has happened then you are left with only one resort. This is to reset the Orbi satellite. Resetting reverts any changes that corrupted any file on the Orbi satellite. However, you’ll need to set it up from scratch as this erases all the customized settings as well. Avoid taking the backup of the current settings as the trouble may reappear with the backup file.
Reset the Orbi satellite using these steps:
Sync it with the Orbi router once again and add it to the Orbi account once again by removing it. Orbi satellite offline will be a thing of the past now.
This is all about how you can get rid of the Orbi satellite offline issue. The Orbi satellite should now show online on the Orbi app as well as the web interface. You can now connect to its internet on various devices in your home.
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