Netgear Orbi WiFi mesh system helps to distribute wireless signals equally in the entire home. It works by getting connected to the existing modem. The Orbi router is first connected to the modem and the Orbi satellites are connected to the router. The router and satellites are placed in different parts of the home and then devices access the network of the Orbi router. Netgear Orbi users have a next-level internet experience. But, what if the satellite refuses to connect to the Orbi router? You won’t be able to access its network. If you too are experiencing the Orbi satellite not connecting issue, then give this troubleshooting guide a read and swiftly do away with it.
The Orbi satellite not connecting to the router issue means that the satellite is not able to communicate with the router. That means something is stopping the signal transmission between the devices. There can be various reasons for this. Right from an improper sync between the devices to an obsolete Orbi firmware, anything can lead to signal blockage between the router and the satellite. Here are some common reasons:
First of all, consider reducing the distance between the Orbi router and the satellite. We are saying so because if the router is far from the satellite, then the chances of smooth signal transmission reduces. Thus, pull the satellite near the router and then try connecting them. If the satellite is still not connecting to the router, then it is recommended to move to the next step.
Have you placed the satellite near the kitchen or nursery? Several devices or appliances such as baby monitors, microwave ovens, refrigerators, etc. can interfere with the network. Thus make sure neither the Orbi router nor the satellite is placed near any such device or appliance.
Another reason for the Orbi satellite not connecting to the router can be signal obstruction. What can block or obstruct the internet signal? Well, know that concrete walls, heavy mirrors, metal cabinets, etc, have this capability. Make sure any such thing is not blocking the network passage of the router and satellite. Apart from this, fish tanks, reflexive surfaces, and water bodies can also hamper the internet signal.
Perhaps the Orbi router is the reason behind the issue at hand. Maybe it is not connected to a reliable and stable internet source. There can be some other reasons too. Thus, check these factors and troubleshoot any issue with the Orbi router:
If the Orbi satellite not connecting to the router issue has yet not been fixed, then seems the issue is deeper than it appears. To get this fixed the final resort is to reset the device. Thus, do this:
Once done, set up your Netgear Orbi once again using orbilogin.net. But before that, sync Orbi router and satellite. If you do not know how to sync Orbi satellite, then here is the process:
Once the devices are sunced, access the Orbi login page and get through the setup process.
With the hope that by following the troubleshooting hacks mentioned above, you will be able to resolve the Orbi satellite not connecting issue. However, under any circumstances, if the issue has not been fixed, then consider getting in touch with our technical team to lend you a helping hand.
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