Is the Orbi app not recognizing Netgear Orbi satellite RBS20? Are you looking for a solution to this? Keep on reading ahead and find the solutions. Before beginning, let us help you understand the problem a little better.
It so happens that at times, the Netgear Orbi app shows the Orbi router but the satellites are not listed. But when logging into the web interface both router and satellites show up with devices connected to them. The problem has been reported by many Orbi users. Use the fixes that we’ve compiled in this post.
Before indulging in to any deep troubleshooting process, power cycling the network is suggested.
Is the Netgear Orbi satellite RBS20 listed now? Get to the next solution if the issue hasn’t been resolved.
The current firmware on the Orbi might be a reason for the problem that you are experiencing. It might need an upgrade or downgrade. Here’s how you can install the firmware on your Orbi manually:
After upgrading or downgrading the Orbi system if the issue still persists, then you should perform a factory reset. To reset the satellite, follow these steps:
The Orbi satellite reboots and restores the factory default settings. Reconnect it to the Orbi router.
If the Netgear Orbi satellite RBS20 is not listed on the Orbi app, then the solutions listed in this blog post should have proved to be helpful to you. We expect that you can now that the issue is resolved you can manage the Orbi satellite using the app.
Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.
