I have an Orbi system installed that is able to provide an Ethernet connection but WiFi does not work. The trouble appeared just yesterday. Before that, WiFi worked perfectly fine. I need a workaround for this so that I can have my devices connected to Orbi WiFi.
I read a post wherein a user reported this concern. Orbi WiFi not connecting is a common issue that many users have reported earlier as well. After a lot of research, I have gathered the best fixes that have worked for me. I am sure these solutions will help other users also. Let’s get started.
Let’s understand a little more about the situation. It seems that the devices that are connected to Orbi’s network using an Ethernet connection can access the internet. However, the devices cannot connect to Orbi’s WiFi. The connection keeps dropping. There can be various reasons responsible for this. An older firmware on Orbi, for instance, can result in a poor and unstable WiFi connection. Through this post, I will help you become aware of other common causes and eliminate the Orbi WiFi not connecting issue. Try these fixes now. First and foremost, make very certain that you’re using the correct SSID and WiFi password of Orbi to join its WiFi.
Such issues can easily be fixed by restarting the entire network once. By restarting the network, I mean to power off the devices for some time. Therefore, power off the Netgear Orbi devices and unplug them. Likewise, switch off the internet modem and all the devices that you’re trying to connect to Orbi’s WiFi. I suggest you remove the Ethernet cables that are connected to the devices.
After giving the devices a decent amount of rest, make the LAN connections first. Thereafter plug in the internet modem. Wait for 2 minutes and then switch on the Orbi devices. Finally, boot up the devices that need a WiFi connection from Orbi. Is the Orbi WiFi not working even now? Continue reading ahead.
Your Orbi system might need an update now. You should always keep tabs on firmware updates released by Netgear. The day you have an update released, install it the same day. Now, check for updates for your Orbi. To do so, you need to log in. It is suggested to use the manual method to update your system.
Download the latest firmware file on your computer first. Next, use an Ethernet cable and connect the same computer to Orbi’s network. Visit orbilogin.net and log in using the admin credentials. Upload the file that you’ve downloaded on Orbi now.
If Orbi does not restart after the firmware on your Orbi is up-to-date, manually restart it. Once done, try connecting to its WiFi using the right SSID and correct WiFi password.
One possible reason for Orbi WiFi not connecting is its inappropriate location. Perhaps, you have it placed in an enclosed area from where it is difficult to transmit WiFi signals. Now, shift the Orbi router. Move it to an open place with a minimum of obstructions around. Place the router a little higher as the signals are transmitted outwards and downwards. Choosing a lower shelf will result in signals getting wasted. Try maintaining a direct line of sight from the Orbi router and connecting devices.
As the hardwired connection is working but WiFi isn’t there is a high possibility that WiFi interference is responsible for this. Electronic devices can result in radio interference. You should thus keep your Orbi away from electronic devices and also home appliances such as microwave ovens, baby monitors, etc.
In case you are still struggling with Orbi WiFi not working problem then you should reset Orbi to its default values. Press the Reset button on the Orbi router for some time after plugging it in. The light should blink in amber color. Release the Reset button. The custom configurations on Netgear Orbi will be erased and it will be as good as an out-of-the-box device.
When you reset your Orbi to the default values, you should then give it a new start by setting it up all over again. During the setup, you can either use the Netgear Orbi app or the web UI on a browser. After the setup is done, we are sure the Orbi WiFi not connecting issue should no longer be bothering you. You will then easily connect devices in your home to Orbi WiFi and enjoy internet connection.
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